Client FAQs

How do I sign up to use your collection services?

First contact us by phone, e-mail or mail. After a short discussion to pin-point your collection needs, we will provide you with a competitive bid and a contract detailing the mutual responsibilities of our relationship. If all is acceptable, return the signed contract and we are ready to work for you!

How much does it cost to use your service?

Nothing! There are no up-front costs to you. We only get paid when we collect money for you. Our services are covered by retaining a percentage of the dollars collected for you.

How do I turn accounts over to you?

Account information can be sent to us in the mail, by fax or e-mail, or electronically. We have a standard listing sheet that details the types of information we need to begin collections on your accounts. Click here to access our Account Listing Form.

How do I get paid?

We remit to our clients once a month for collections received in the preceding month.

What do you do to collect my money?

The basic tools we use to collect your money are phone calls, letters, credit bureau reporting, electronic bank account debiting for returned checks, and, as a last resort, legal action. We use a full array of locator services and sources to find debtors who have "skipped" town. A full description of our collection services can be found on our Services page.

If you have a specific question, please call us.